Privacy Policy

Clearwav ("we", "us") is an artist-first mixing and mastering studio founded and run by Dominik Dale in Sydney, Australia. We help artists finish their records, offering mixing, mastering, additional production, vocal engineering and songwriting, with a process that puts the music first rather than imposing a house sound. This Privacy Policy explains how we collect, use, and protect the information you share when you submit a vision brief or engage our services through clearwav.com.au.

Information we collect

When you submit a vision brief we collect the details you provide, your name, email address, track name, chosen service, and any references or notes about your project. If you engage our services we may also collect audio files, payment details processed by our payment provider, and correspondence exchanged to complete your project.

How we use your information

We use your information to review and respond to vision briefs, deliver mixing and mastering work, communicate about your project, issue invoices and process payments, and maintain records required to operate the studio. We do not sell your personal information to third parties.

Audio files & intellectual property

Audio files you share are used solely to deliver the services you have requested. They are stored for the duration of a project and retained only as needed to deliver revisions or fulfil our obligations to you. You retain all rights to your music.

Data retention

We retain personal and project information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Records of completed work may be kept to demonstrate our credits and experience provided that consent is requested and approved by the artist.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. Where we are required to keep certain records for legal or accounting reasons, we may retain that information even after a deletion request.

Contact

Questions about this policy or how we handle your information can be sent to the contact details listed on our site.